CHANGE – What do we mean by success? Part I

A few years ago, I facilitated a conversation on the differences between Organisational Development and Change Management, two of the more prominent approaches to organisational change. The conversation took place in a LinkedIn group with almost 60,000 professionals registered. The point of the conversation was to understand if professionals involved in change were aware of […]

DIAGNOSIS – From 30,000 ft

Harvard Professor Clayton Christensen wrote a worthwhile and readable article on the topic of management theory for the September 2003 Harvard Business Review. In it he offers a metaphor which is very relevant to the topic of diagnosis. The story goes like this. A patient walks into a doctor’s surgery with alarming symptoms. When she […]